Privacy Policy for Internal SMS Notifications
1. Scope
This policy describes how True Design Solar LLC handles personal information for its internal SMS notification program. The business owner is the sole recipient. The program sends an SMS alert when a new lead submits an inquiry. No SMS messages are sent to leads or customers.
2. Information We Collect
When you enroll, we collect the information you provide, including your name, mobile phone number, email address, and SMS consent selection. We also maintain consent records and messaging records associated with the program.
3. How We Use Information
We use this information to manage enrollment, deliver internal notifications, respond to support requests, and process opt-out requests.
4. SMS Consent and Your Choices
Enrollment in SMS notifications is voluntary. Providing a phone number alone does not constitute consent. You give consent by selecting the SMS consent checkbox on our enrollment form.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You may also contact [email protected] for support.
5. Information Sharing
We do not sell or share mobile phone numbers or SMS consent information with third parties or affiliates for their marketing or promotional purposes.
Service providers that operate our forms, CRM, and messaging services may process information as necessary to provide those services. SMS consent is not transferable and does not authorize other businesses to send you messages.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality. Depending on the tools enabled on the website, these technologies may also remember preferences and collect usage information, such as browser type, device information, IP address, and pages visited.
You can manage or block cookies through your browser settings. Disabling certain cookies may affect website functionality.
Cookies do not constitute consent to receive SMS messages. Internal SMS notifications about new inquiries are sent only to the business owner. Website visitors are not subscribed to SMS messages through the use of cookies.
For questions about these practices, contact us at [email protected] or +1 (786) 587-0726.
7. Security and Retention
Access to enrollment and messaging information should be limited to authorized personnel and service providers who need it to operate the program. No electronic storage or transmission method is completely secure.
Information is retained as needed to operate the program, document consent and opt-out requests, and meet applicable obligations.
8. Privacy Requests
To request access to, correction of, or deletion of your information, contact [email protected]. Certain records may need to be retained to document consent, honor opt-out requests, or meet applicable obligations.
9. Contact